GET IN TOUCH

What do you need help with?

Choose a reason and we’ll point you to the right place.

Select an option above to see guides and contact details.

Sales & onboarding

START HERE

A quick guide can get you started.

Learn how CallSync works, connect your first phone or follow the complete setup instructions.

Still need a hand?

For sales questions or help getting set up, reach us on WhatsApp or email.

Product support

TRY THE HELP DESK

Find a fix in your dashboard.

Open Help & support → Fix a problem. The interactive checks can help with calls, recordings, phone connections and more.

Open Fix a problem

Still need a hand?

If the checks do not solve it, send us what happened and the step where you got stuck.

Include your account email, phone model and Android version when relevant. Keep passwords, setup codes and private recordings out of your message.

Other

Talk to us directly

Reach us on WhatsApp or email with a short description of what you need.

For privacy or data requests: privacy@callsyncapp.com

Check phone compatibility

Call tracking and recording have different requirements. Check the phones your team uses.

Android 7 or later. Phone model, region, and recording settings matter. Regular SIM calls only; WhatsApp calls aren’t tracked.