Your calls.
Fully connected.

Daily activity charts and call totals for the selected date range.

Connected conversations, talk time, and employee activity.

Missed-call attention and frequently contacted customers.

A guided checklist for getting the workspace and phones connected.

Incoming, outgoing, missed, and unconnected attempts, with time, duration, employee, and phone.

Find numbers and notes; combine date, employee, label, duration, recording, and review filters.

Edit individual call notes and mark conversations reviewed.

Choose, reorder, and resize columns; customise call-type chips and save preferences.

Export the filtered call list as CSV or Excel.

See the calls, activity totals, and available recordings for a number.

Edit a contact’s name and person note; organise customers with shared labels.

Call a number or open its WhatsApp conversation from the contact panel.

Review a contact’s calls together, archive or restore a contact, and find archived history.

Compare call activity, connected conversations, and talk time by employee.

Inspect missed-call and callback status, then open the customer’s history.

See call volume by hour and weekday in the activity heatmap.

Choose a date range and employee, then export report data as CSV or Excel.

Play available recordings from calls and customer history.

Pause, seek, and change playback speed in the dashboard audio player.

Filter for calls with or without audio and see it in the contact history.

Read the conversation and its main points from an uploaded recording.

Review suggested notes and labels, and apply useful changes individually.

Analyse a selected call or enable analysis for new recording uploads.

Track completed, queued, processing, and failed analyses; retry where available.

See the available balance and add audio-analysis credits.

Add a person and share their Connect phone instructions.

Check the linked phone model, sync status, last check-in, Android version, and battery level reported at sync.

Request a sync, unlink or replace a phone, and manage team membership.

Remove a person while retaining history, or choose the separate deletion of their stored data.

Control call tracking, recording upload, and names/notes/labels sync.

Manage whether a person can change SIM, start date, pause, exclusions, recording folder, or disconnect settings.

View stored recording usage against the workspace’s capacity.

Inspect recording counts and space by employee, month, or date.

Delete selected recording scopes while retaining call details, notes, and labels.

Add, search, and manage numbers the team should not track.

Review and erase stored logs and recordings for excluded numbers when needed.

Hide a contact from default views without confusing that with a tracking exclusion.

Add phones or recording storage, manage API access, and renew or plan the next term.

Manage billing country, address, and optional India GST details.

Use the available sign-in methods, set or change a password, and sign out all devices.

Choose light, dark, or device theme and reach setup and support guides.

Browse incoming, outgoing, missed, and other call outcomes recorded by your phone.

Narrow calls and people by date, SIM, call type, labels, review, and other available filters.

Keep names, person notes, individual call notes, and labels with the relevant number.

Save frequent or important contacts to the Starred view.

Mark calls reviewed; with business sync, review a contact’s calls together.

Dial a number, paste one, or use quick call buttons in lists.

Choose available SIMs and whether a call action starts immediately or opens the dialpad.

Offer CallSync for number links and use the default-phone-app option where supported.

Open a contact in your preferred installed WhatsApp app.

Show saved names, notes, and labels during calls when overlay access is enabled.

Receive a prompt to add details after the call ends.

Choose new or saved callers, and rules for missing names or notes.

Look up caller information through your own configured CRM or spreadsheet connection.

Grant folder/audio access and match available recordings to calls.

Share a saved recording from the calling app into CallSync.

Use the available reminder for manual sharing on supported calling-app setups.

Play attached audio, change playback speed, and share a recording file.

Check audio access and scan for missing recordings.

View totals, unique callers, talk time, and connection or answer rates.

Explore duration breakdowns, frequent callers, and long conversations.

Inspect weekday activity, busy hours, daily averages, and available period comparisons.

See reviewed calls, note and label activity, and recording coverage.

Filter the report, open its calls, and export CSV data.

Link with your team member’s pairing code and check the business identity.

Choose the eligible work-call scope where your organisation allows it.

Separate call details, recording uploads, and names/notes/labels sharing.

See activity and pending recording uploads; run Sync now when needed.

Retry failed recordings, re-upload eligible call details, and refresh contact metadata.

Manage recording uploads over Wi-Fi or mobile data within organisation rules.

Connect Drive, enable daily backups, and optionally include linked recordings.

Merge the latest backup into the phone, including available backed-up audio.

Save or restore calls, contacts, notes, and labels using a CallSync backup file.

Save call data as CSV for Excel or Google Sheets.

Stop tracking a number or hide it from lists using the relevant control.

Select the SIMs and history range; pause or change business tracking where your organisation permits it.

Review Android permissions and the available third-party CRM access setting.

Choose light/dark/device theme, clear local app data, or request account deletion.

Review setup, troubleshoot phone permissions, check app information, and share diagnostic logs with support when needed.

Create, copy, and regenerate the organisation’s key.

Retrieve available workspace records for custom workflows and reporting.

Inspect recent authenticated API and app requests.

Subscribe to call logs, recording updates, AI outcomes, and contact updates.

Create, edit, enable, disable, and remove destinations.

Send test events, inspect results, and verify signed deliveries in your receiver.

Connect through the supported remote server and sign-in flow.

Use an assistant to explore the workspace records it has access to.

Review authorised applications and revoke access when needed.