Work SIM & start date
Choose the eligible business calls before the first sync.
EMPLOYEE CALL TRACKINGYour team’s calls.
Your team’s calls.
A clearer workday.
Bring business calls from your team’s Android phones into one workspace. See who spoke to a customer, what was discussed, and which calls need another look.
7-day free trialExisting work numbersNo card needed
Calls
Last 7 daysSearch contact, number or note All employees
All calls 144Incoming 54Outgoing 60Missed 30
| Contact | Call | Employee | Recording | Call note |
|---|---|---|---|---|
| AMArjun Mehta | Outgoing4m 32s | Sneha Iyer | 4m 32s | Send the revised quotation. |
| NKNeha Kapoor | Missed— | Rahul Verma | No recording | Call back this afternoon. |
| RSRohit Sharma | Incoming2m 18s | Priya Sharma | 2m 18s | Site visit confirmed. |
Illustrative dashboard · sample call data
Sales teamsProperty agenciesCustomer serviceField teams
ONE SHARED CALL HISTORY
See the workday without asking for a screenshot.
Review incoming, outgoing and missed calls by person and date. Search a customer, open their history, and find the note from the last conversation.
- Filter by employee, date, call type and connection.
- Keep names, notes and labels beside the conversation.
- Export filtered calls as CSV or Excel.
Calls
Last 7 daysSearch contact, number or note All employees
All calls 144Incoming 54Outgoing 60Missed 30
| Contact | Call | Employee | Recording | Call note |
|---|---|---|---|---|
| AMArjun Mehta | Outgoing4m 32s | Sneha Iyer | 4m 32s | Send the revised quotation. |
| NKNeha Kapoor | Missed— | Rahul Verma | No recording | Call back this afternoon. |
| RSRohit Sharma | Incoming2m 18s | Priya Sharma | 2m 18s | Site visit confirmed. |
ACTIVITY WITH CONTEXT
Know where to follow up next.
Review missed opportunities and compare connected conversations and talk time. See busy hours so you can plan coverage around your team’s actual call activity.
- Compare employees over the same period.
- Review missed-call and callback status.
- Open customer history before deciding the next action.
Team performance
Last 7 daysTeam performanceMissed opportunitiesBusy hours
Connected conversations by employeeLast 7 days
Sneha Iyer
38 calls · 2h 41m
Rahul Verma
31 calls · 2h 05m
Priya Sharma
25 calls · 1h 35m
PHONES YOU ALREADY USE
Connect a person. Keep the right history.
Add each team member, share their setup instructions, and pair their Android phone. Check phone details and last sync, request a sync, or replace a linked device.
- One personal pairing code per team member.
- Separate call tracking and recording-upload controls.
- Phone status and battery reflect the last reported sync.
Your team
Workspace| Team member | Connected phone | Last sync | Services |
|---|---|---|---|
| SISneha Iyer | SamsungAndroid · Work SIM | Just now | CallsRecordings |
| RVRahul Verma | OnePlusAndroid · Work SIM | 2 minutes ago | CallsRecordings |
| PSPriya Sharma | PixelAndroid · Work SIM | 5 minutes ago | CallsRecordings |
CLEAR BOUNDARIES FROM THE STARTTrack business calls.
Track business calls.
Agree what gets shared.
Before connecting a phone, explain what the workspace receives and who can review it. Choose your work SIM, history start date and personal exclusions together.
Read the employee privacy guidePersonal exclusions
Keep specified personal numbers out of future business tracking.
Separate recording settings
Review audio upload permissions and storage independently.
Start with one person.
Verify one call.
Create your workspace
Sign up, add your business details and invite your first team member.
Pair their Android phone
Install CallSync and enter the person’s pairing code. Review sharing settings.
Check a normal work call
Make a SIM call, let the phone sync, then find it under the correct person.
BEFORE YOU CONNECTQuestions from
Questions from
teams and managers.
Check your actual phones and agree the setup before rolling it out.
Does my team need a new phone number?+
No. Team members use their existing supported Android phones and work SIMs. Add each person to your workspace and share their own pairing code.
What calls can I track?+
This workflow tracks regular SIM calls on supported Android phones. It does not track WhatsApp, Meet or other internet calls, and it does not support iPhone in this Android employee workflow.
Will calls appear immediately?+
Eligible call details sync after a call ends and the phone can connect. Offline phones can upload eligible history after reconnecting. Check the person’s last sync before treating an empty list as no activity.
Can personal calls be excluded?+
Set the work SIM, tracking start date and excluded numbers before syncing. The organisation controls which settings employees can change. Review these boundaries with your team; an exclusion does not erase older stored history automatically.
Are recordings included with every call?+
No. Your calling app must create the recording first, and CallSync needs access to the saved audio. Recording upload, phone support and workspace storage are separate from call-log tracking.
How do I compare employees?+
Use Reports to review call volume, connected conversations and talk time over the same date range. Use contact history and call notes to understand outcomes; call count alone is not a measure of performance.
7-DAY FREE TRIAL
Make the next call easier to follow.
Connect your team’s existing Android phones.