1. General policy and human-driven services
Thank you for choosing CallSync ("Service"). We strive to ensure our customers are satisfied with the solutions we provide. Please note that our Service is a fully automated software-as-a-service (SaaS) platform, and there are no human-driven services involved in our offering.
2. 14-day refund window
We offer a full 14-day money-back guarantee. If you are not satisfied with our Service, you are eligible for a full refund if requested within exactly fourteen (14) days of your initial purchase.
This 14-day refund window is unconditional — no qualifiers or exceptions apply. Any refund request made within the 14-day period will be honored in full.
3. Subscription cancellations
You may cancel your CallSync subscription at any time. If you cancel outside of the 14-day refund window, you will continue to have access to the Service through the end of your current billing period. After the 14-day window has expired, we do not provide refunds or credits for any partial-month subscription periods or unused services.
4. How to request a refund
To request a refund within the 14-day window, please follow these steps:
- Contact our support team at support@callsyncapp.com or via the support section in your dashboard.
- Provide your account details, including the email address associated with your purchase.
We will promptly process your refund request.
5. Changes to this policy
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. Your continued use of the Service after any such changes constitutes your acceptance of the new Refund Policy.
6. Contact us
If you have any questions about this Refund Policy, please contact us at:
Email: support@callsyncapp.com
For more information, visit Contact us.